Burton Custom
Burton Custom
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Nightmare Before Christmas The Mayor Tall Mug $3.99 Perfect gift for your favorite NightMare Before Christmas Fan. Each side has a different “mood” of the mayor. And the third has Jack Himself. Highly detailed and beautifully colored… |
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1996 Fender Telecaster Custom James Burton B-Bender Print Ad (47921) An original vintage magazine ad print from the year published. Print ads make unique gift items that can be framed as artwork. Shipped flat un-framed in plastic sleeve with backing board…. |
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Custom Beverage Can / Bottle Cover (Coolie) with I Love Burton $5.95 For 12 oz. (and up) cans or bottlesWhite outer surface adhered to inner Neoprene rubber insulatorFoldable with sewn seams and slotted bottomSize: 7 3/4″ Diameter x 4 5/16″ high x 4″ wide x 1/8″Can/bottle NOT included… |
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20th Century American Duos for Flute & Piano $11.98 … |
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Go Ask Alice $9.21 Studio: Music Video Dist Release Date: 07/18/2006… |
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Round Shaped Party Balloon with I Love Burton Item comes in 2 sizes: small and largeStraws and bases includedItem will be printed on both sidesBlow them up through colorful jumbo plastic strawsHelium is not needed… |
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ACP-EP Memory BURT-CX09/4G 4GB Burton Custom X 09 SnowDrive USB Flash Drive $19.99 SAMSUNG MEGAPIXEL NETWORK CAMERA… |
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EP Memory SnowDriveTM USB 1GB Flash Drives – Burton Custom 08 Model … |
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Burton 2GB USB 2.0 Snowdrive Custom Snowboard Style Flash Drive $37.32 Product Name: 2GB SnowDrive Burton Custom USB 2.0 Flash DriveMarketing Information: ACP-EP Memory has teamed up with the best snowboard companies in the industry to create the first and only authentic USB Flash Drive Snow boards. We”ve combined this innovative design with the graphics from actual Burton Snow boards like their legendary versatile Custom Model and the most technologically refined, a… |
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B CUSTOM SM VR ATTENTION: BURTON SNOWBOARDS & GEAR CAN BE SHIPPED ONLY WITHIN THE UNITED STATES AND CANADA.DESCRIPTION OF BURTON CUSTOM SMALL V ROCKER SNOWBOARD – KID’STHE ADDITION OF V-ROCKER ? TO THE CUSTOM SMALLS WILL HAVE YOUR BAG OF TRICKS BURSTING AT THE SEAMS. WITH ROCKER BETWEEN THE FEET AND AT THE TIP AND TAIL, YOU?LL BE FLOATING THROUGH POW, SPINNING OFF EVERYTHING IN SIGHT, AND LANDING IT ALL WITH STY… |
Distance Selling Regulations for Internet Artists
Distance selling of artwork using the Internet is potentially problematic. Artwork purchased on the strength of a small digital image seen on a PC screen can look very different life-size and in the flesh. It is wholly reasonable to anticipate that some customers might change their minds about their purchase once they have received the goods.
The purpose of the distance selling legislation is to give consumers confidence where there is no face-to-face contact with the seller, and the right to change their mind.
The legal requirements of you (the trader) are to provide key (pre contractual) information about your goods and services, payment terms and delivery costs, your payment address, and “cancellation rights”. The need for such information is pretty obvious, however, in my experience “cancellation rights” are frequently missed by Internet Artists.
Let’s look at cancellation rights in more detail. Briefly, the customer has the right to change their mind if they are not happy with goods or services, and is entitled to a cooling-off period of seven working days in which to make this decision. Unlike buying face-to-face, the first time the customer will have the opportunity to inspect the artwork is when it is received by them. The item does not have to be defective in any way: the customer has the right to ask for their money back if they are not satisfied with their purchase.
The critical point here is that if you specify a seven working day time limit for cancellation of goods, the customer’s right to ask for their money back ends after seven working days (from the date of receipt of the goods). If you do not specify cancellation rights, the customer has 3 months and 7 working days in which to decide to return the goods. You cannot legally specify a lesser date.
You also need to specify how artwork should be returned. If the customer does not wish to accept the goods, they remain your possessions, and you cannot expect the customer to pay for transportation of your merchandise!
So, if you have all those details on your web site, are you compliant with the law. Well, no … not quite. The law requires terms and conditions to be conveyed in a “durable” medium. Durable medium means a form that can be retained, reproduced, but cannot be edited. Web sites are not considered to be a durable medium as their content can easy be changed.
To comply with the law, you should consider providing “pre-contractual” information to customers in a durable form such as a letter or email. Consider putting your pre contractual details in a Word document, and appending that to email correspondence with customers?
With commissioned work, the Artist is selling a service. Rights and obligations for services are pretty similar to those for goods, but there are a few notable differences that are relevant to Artists.
Customers do not have the right to cancel custom made goods once provision of services has been agreed. You the trader therefore need to allow a cooling-off period before you start work. When you start work, the customer is contractually bound to honour his or her part of the contract so long as you have provided written “pre-contractual” information (as outlined above), received their agreement to start work, and told them that their cancellation rights will end as soon as you start work.
You can give the customer additional cancellation rights, but that’s up to you.
For most Internet Artist, the sale of goods or services proceeds informally via a dialog with the customer. These dialogs form contracts: a contract does not need to be a formal document. Artists need to be aware that when they discuss work/sales, they are forming contracts with their customers. By providing pre contract information in a durable format, and observing cooling–off periods, the Artist can ensure that they are trading fairly, and do not fall foul of the distance selling regulations.
About the Author
Portrait artist working mainly from clients’ own photographs.
Burton Custom 2010 Snowboard Review